At Athiri Home, we want you to be completely satisfied with your purchase. If for any reason you’re not satisfied, we offer a straightforward 30-day return policy.
Eligibility for Return:
- Returns are accepted within 30 days from the date of delivery.
- The item must be unused, in its original condition, and packaging.
- Custom or personalized items are not eligible for return.
How to Return:
- Contact our customer support team to initiate the return process.
- Provide your order number and the reason for the return.
- We will issue a return authorization and provide instructions for sending the item back.
Return Shipping:
- Return shipping costs are the responsibility of the customer, unless the item is damaged or defective.
- We recommend using a tracked shipping service for returns, as we are not responsible for items lost in transit.
Refunds:
- Once we receive the returned item and confirm it meets the eligibility criteria, we will process your refund.
- Refunds will be issued to the original method of payment within 7-10 business days.
Damaged or Defective Items:
If your item is damaged or defective upon arrival, please contact us immediately for a full refund or exchange. We will cover return shipping for defective or damaged products.
Exchanges:
Exchanges are available for damaged or defective items, or if you’d like to switch to another product of equal value. Please contact us within 30 days to initiate the exchange.
